FAQS─Sharmbella®

[Sharmbella® is a registered and certified enforcible new design.] 


By continuing to navigate our website and upon purchasing our product/s, you are therefore accepting Our Policies, Terms and Conditions.

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Frequently Asked Questions

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Do you ship free internationally?

Sharmbella® ships free locally and internationally.  For areas and regions that Sharmbella® ships to, please refer to our Shipping Policy.

Are the bag colours on your site the exact colours we get with the displayed image?

Not necessarily.  Due to stock colour availability at the time of purchase, your colours will vary depending on colours in stock.  Your colours are  randomly selected at the time of purchase. Please refer to the Designer's notes when purchasing your Sharmbella® hat.

What is your refund policy?

Sharmbella® has a STRICTLY NO REFUND Policy for change of mind.  Our products are carefuly checked before leaving our premises.  Please refer to our Refund Policy section.


Due to the product being a hat and for personal hygiene reasons, Sharmbella® is unable to resell as a duty of care to her customers. 

Does Sharmbella® have a sizing chart?

Our hats are standard ONE SIZE FITS ALL.  The only decision a customer needs to make is the size of the Sharmbella® hat and its style.

How does the Sharmbella® hat stay on your head?

Each Sharmbella® hat comes with a beautiful satin bag and headband.  These can vary in colour and beautifully match the Sharmbella® hat.  Remember like any fine product, take care of your Sharmbella® when storing.  Carefully place the product back into its satin case for storage and protection.

Can you clean your Sharmbella®?

Due to the fine and delicate nature of this product, the Sharmbella® CANNOT BE LAUNDERED. 

However, you can lightly dust the Sharmbella®.

What do the logos of the kangaroo, genie and tree represent on your website?

Please refer to our Affiliations page for further information in this regard.

Find out more

Affiliations

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